A 61-Year-Old Woman With Broken Back Waited Two Hours In Freezing Temperatures For Ambulance
A 61-year-old woman was forced to lay in her garden in freezing temperatures with a broken spine for two hours while waiting for an ambulance.

Marion Nash slipped off a ladder on Monday while clearing her back garden, fractured her spine.

Her daughters, Vicky and Mandy, covered her in blankets and called for an ambulance at 2.50pm. 999 Call handlers told them not to move her mother and an ambulance arrived two hours later.

The daughters said their mother was “shaking uncontrollably with shock” and as “white as a ghost” while laid in cold temperatures.

Mrs Nash was taken to Blackpool Victoria Hospital, given two paracetamols and waited a further five and a half hours before being seen by a doctor.

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After several panicked phone calls and a two-hour wait, the retired shoe shop worker from Fleetwood, arrived at the hospital, but had a five-hour wait to see a doctor and was only given paracetemol to ease the pain.

Mrs Nash was in agony after the accident, with her daughters saying she has been left with “life-changing injuries”.

“I’m unhappy I was left so long but it’s not their fault. There are not enough ambulances. It’s just a sorry situation.” Mrs Nash said.

Her daughter Mandy, 37, criticised Government cuts to the NHS and said she was sharing her story to “shame the powers that be” to force drastic change.

“We cannot complain that much because we have a system that’s free and it’s available 24/7 for everyone to use, but it’s failing.” she added: “We can’t say it’s the doctors’ fault or the nurses’ fault. You could hear them saying “I haven’t had a break in 10 hours”.

Mandy said “It’s us highlighting the problems and faults as a whole. Everybody who dealt with my mum was great on a personal level. The staff works tirelessly and they are being let down.”

“They just didn’t seem equipped to deal with the high volume of people coming in. My mum’s injuries were not life-threatening but what happened to her could have been life-changing.” adding: “We were left with deciding, do we leave mum out in the cold where she could get hypothermia, or do you move her and potentially paralyse her?”

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